Job Type
Full TimeLocation
RemoteRegion
📍 UK
Technologies
Lead complex commerce implementations and late-stage technical discovery at Rithum, advising clients on feeds, APIs and FTP, training users, mentoring colleagues and improving delivery with AI. Bring at least three years in client-facing SaaS onboarding or enterprise solution engineering, fluent English, XML/TXT/CSV/JSON and FTP expertise, advanced REST/SOAP integration troubleshooting, Excel/HTML knowledge, and strong project prioritization, presentation and documentation skills. Experience using ChatGPT, Copilot, Claude or similar tools is required. A related degree, five-plus years of experience, e-commerce expertise, additional languages, remote training, project-management certification and technical training content are advantages. Travel may reach 10%.
Rithum develops and operates customer support products and services for distributed teams and customers.
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