Product Support Specialist

Secfix is recruiting a Product Support Specialist for remote work focused on AI, mid-level, SQL, Customer Support, Product. As a Product Support Specialist, The successful candidate will serve as the first point of contact for product-related inquiries, focusing on providing exceptional support to our clients – Own and update the knowledge base, including creating help center articles that simplify complex topics for our customers – 1-4 years of customer-facing experience in technical support or similar roles in a SaaS company