Forward Deployed Engineer, VoIP

Parloa is hiring a Forward Deployed Engineer, VoIP to deliver technical work with clear product and business impact. The role focuses on support partner enablement: Help telephony partners integrate with Parloa, resolve escalations, and improve repeatability through patterns, tooling, and documentation and shape the product: Translate field learnings into clear feedback for core engineering—turning recurring integration pain into platform improvements. Strong candidates bring 5+ years of professional experience in VoIP/telephony engineering, SIP integrations, telecom consulting, or adjacent roles with direct customer impact. Relevant tools and areas include AI, DevOps, and Docker.