Customer Support Specialist – Freelance AI Trainer

Mindrift is recruiting a Customer Support Specialist – Freelance AI Trainer for remote work focused on AI, mid-level, All Others, Customer Support. Build card replacement and fraud claim scenarios testing card-block urgency, fraud-signal recognition, intake information capture, and clean handoff to the disputes team; Degree in Finance, Business Administration, Economics, Communications, Psychology, Marketing, or any related field; 2+ years of customer service, banking, retail, or financial services experience;